Privacy Policy

 

Ribet Myles LLP respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or when we collect your personal data in other ways, such as when you strict us to represent you, and tell you about your privacy rights and how the law protects you. 

Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.

  1. IMPORTANT INFORMATION AND WHO WE ARE

  2. THE DATA WE COLLECT ABOUT YOU

  3. HOW IS YOUR PERSONAL DATA COLLECTED?

  4. HOW WE USE YOUR PERSONAL DATA 

  5. DISCLOSURES OF YOUR PERSONAL DATA 

  6. INTERNATIONAL TRANSFERS 

  7. DATA SECURITY

  8. DATA RETENTION 

  9. YOUR LEGAL RIGHTS

  10. GLOSSARY

  1. Important information and who we are

Purpose of this privacy policy

This privacy policy aims to give you information on how Ribet Myles LLP collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, and also when contact us and/or you become a client of Ribet Myles LLP.

It is important that you read this privacy policy so that you are fully aware of how and why we are using your data. 

Controller

Ribet Myles LLP is the controller and responsible for your personal data (referred to as “RM”, "we", "us" or "our" in this privacy policy). If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below. 

Contact details

Ribet Myles LLP

Email address: enquiries@rmfamilylaw.co.uk

Postal address: 25 Southampton Buildings, London WC2A 1AL

Telephone number: 020 7242 6000

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. 

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

2. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you, such as:

  • Identity Data includes first name, maiden name, last name, marital status, title, date of birth, gender, identifiers and usernames.

  • Contact Data includes billing address, home address, email address and telephone numbers.

  • Financial Data includes bank account, salary and income information, payment card details and any information about your other finances and assets that we need in order to provide legal services to you.

  • Sensitive Medical Data includes health, medical and wellbeing data.

  • Transaction Data includes details about payments to and from you.

  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. 

  • Usage Data includes information about how you use our services. 

  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We may collect other Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data and information about criminal convictions and offences).

If you fail to provide personal data

Where we need to collect personal data by law, or in order to provide legal services to you, and you fail to provide that data when requested, we may not be able to provide legal services to you. In this case, we may have to stop acting for you, but we will notify you if this is the case at the time. 

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions with us. You may give us your Identity, Contact,  Financial, Sensitive  Medical or Special Categories of Data by filling in forms, submitting via Settify or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: 

  • Instruct us to provide legal services;

  • Subscribe to our newsletter;

  • Request marketing to be sent to you; or

  • Give us feedback or contact us. 

Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details.

Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below including:

  • Identity and Financial Data from your family members or from your professional advisors such as IFAs, as required to provide you with legal services.

  • Technical Data from the following parties: Analytics providers such as Google based outside the UK; 

  • Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the UK;

  • Identity and Financial Data from Settify (https://www.settify.co.uk) a tool that prospective clients can use to submit enquiries via our website before instructing us;

  • Other Representatives. 

If we need to collect personal data about your family members in order to provide you with legal services you will need to give them a copy of this privacy policy so they understand how we will process their personal data.

4. How is your personal data collected?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To respond to your enquiries for legal services.

  • To register you as a new client and to provide you with legal services.

  • To allow us to comply with our legal and regulatory requirements.

  • To manage your relationship with us. 

  • To improve our website, services, marketing or customer relationships. 

  • To provide you with legal updates relevant to the legal services we provide.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and provided fundamental rights do not override those interests.

  • Where we need to comply with a legal obligation.

Please see Lawful Basis in section 10 (Glossary) below to find out more about the types of lawful basis that we will rely on to process your personal data.

Generally, we do not rely on consent as a legal basis for processing your personal data. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below. 

TABLE

Marketing 

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. 

Third-party marketing 

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes. 

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. 

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.

Change of purpose 

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. 

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5. Disclosures of your personal data

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

We may share your personal data with the parties set out below for the purposes set out in the table above.

  • External Third Parties as set out in the Glossary at the bottom of this page

  • Specific third parties such as credit reference agencies, litigation loan providers and cloud services providers. 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International transfers

We do not transfer your personal data outside the UK or EEA.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

We will usually retain your personal data for a period of six years from completion of your matter.  In some cases, for example where your matter involves a child, we may need to retain your file and relevant personal data until the child reaches the age of 18.  We will inform you when this is the case.

In some circumstances you can ask us to delete your data: see below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. 

9. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights: 

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact jribet@rmfamilylaw.co.uk

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 

10. Glossary

Lawfuful Basis

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Provision of legal services means processing your data where it is necessary for us to do so in order to provide you with legal services or to take steps at your request before entering into a contract with you for the provision of legal services.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

Third Parties

External Third Parties

  • Service providers acting as processors based in the UK and EEA who provide IT and system administration services.

  • Professional advisers including counsel, specialist lawyers, bankers, auditors, accountants, forensic professionals and insurers based in the UK who provide relevant services.

  • HM Revenue & Customs, the Solicitors Regulation Authority, National Crime Agency, Serious Fraud Office and other regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.

Representatives

Representatives mean: (a) your officers and employees, professional advisors, consultants, contractors and sub-contractors; and (b) any other person who you agree in writing.

Your Legal rights

You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. 

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: 

  • If you want us to establish the data's accuracy.

  • Where our use of the data is unlawful but you do not want us to erase it.

  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. 

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. 

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide legal services to you. We will advise you if this is the case at the time you withdraw your consent.